ShangDong Geological&Mineral Equipment Ltd Corp was established in 1992 which consists of sales department,processing plant,international trade department, new product R&D and storage department. We are a spirited state-owned company.
our company is located in East of Jinan city, capital of ShanDong Province, 30000 square meters area. Storage warehouse exceeds 10000 square meters.Our registered capital is 6.89 million RMB, and we have more than 80 staff in which about 1/2 are medium and high engineers. Professional sales manager, product manager and after-sales team are available for you at any time.
“DI BIAO” is our patent brand for new designed core box. Different from old type, new series core box is designed as per international standard and made of PE&PP through a special proportion which enhance each index and increase its life a lot. Until now, our products are exported to Europe, Middle Asia, Southeast Asia, Africa and South America, several countries. We win trust and reputation from our dear client and friend.
“CREATING VALUE FOR CLIENT FOR EVER”is our business principle; “ACCOMPLISH YOU AND ME”is our pursuit. We can grow up all the way only if client can benifit from the cooperation with us.
ShangDong Geological&Mineral Equipment Ltd Corp was established in 1992 which consists of sales department,processing plant,international trade department, new product R&D and storage department. We are a spirited state-owned company and belongs to Shandong Geologicai&Mineral Bureau.
“DI BIAO” is a unique brand for our new designed core box. Different from old type, new Q series core box is designed as per international standard and made of PE&PP through a special proportion which enhance each index and increase its life a lot. Until now, our new product is widely used domestic and abroad.
DOWSER, as a new professional brand focus on geologist outdoor-work, serves geological industry and cares of people.We always dedicate to enhance Safty,Comfort and Conveniency for your field hard work.DOWN-TO-EARTH, CONSTANTLY CLIMBING-UP is our insisting principles and eternal pursuit, as brave and industrious geological people, always walking on the path of resouce-searching step by step.
On the 26th years striving path, we always belive: client is our family our guide and our support!We can grow up all the way only if client can benifit from the cooperation with us.
After-sales service commitment
Based on the spirit of "Everything pursues high quality and customer satisfaction", we promise you with the principle of "best price, best service, and most reliable product quality":
First, product delivery service commitments:
Our company manufactures or has a parts library in our company that can quickly and directly serve our customers. Provide timely, prompt and high-quality service, quickly and quickly provide spare parts for goods, and ensure that tenderers can purchase spare parts and wearing parts required for goods in a timely manner;
Second, product quality commitment:
1. The manufacture and testing of products have quality records and test data.
2. For product performance testing, we sincerely invite users to visit the product for the entire process and full performance inspection. After the product is confirmed to be qualified, it is packaged and shipped.
3. During the warranty period, the goods will be damaged due to their own reasons or they will not be replaced for free, and lifelong service will be provided outside the warranty period.
Third, technical training commitments:
1. Provide on-site training. The content includes the basic principles, operation applications and maintenance knowledge until the user can use and maintain it normally.
2. Provide lifelong maintenance service and technical support, and guarantee the preferential supply of spare parts.
Fourth, delivery commitments:
Strictly according to the tendering requirements, the supplier shall be provided within a time limit, and complete the installation and commissioning of the equipment and acceptance until the technical indicators are in compliance with the bid.
Fifth, after-sales service commitment:
1. Service tenet: fast, decisive, accurate, thoughtful and thorough
2. Service goal: Service quality wins customer satisfaction
3. Service efficiency: During the warranty period or outside the warranty period, if the equipment fails, the supplier responds within 8 hours after receiving the notification. The maintenance personnel can reach the site within 72 hours (domestic construction) and begin maintenance.
4. Service principle: During the warranty period, the supplier will repair and replace the damaged goods caused by the quality for free. The damaged parts and components will be damaged during the warranty period. The accessories provided will only be charged as cost, and the goods will be damaged due to human factors. Party repairs or supply of accessories are all based on cost.
